Privacy Policy

Welcome to Betninja (“we”, “us”, “our”). Protecting your privacy is fundamental to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you access and use our website betninja777.uk.com and related services. By using our platform, you agree to the terms set out in this policy. If you do not agree, please refrain from using our services.

1. Data Controller

The data controller responsible for your personal information is Betninja, a company registered and licensed to operate in the United Kingdom under the UK Gambling Commission. For any questions or concerns relating to your data, please contact our Data Protection Officer at [email protected].

2. Information We Collect

We collect various types of personal data to provide and improve our services, comply with legal obligations, and ensure a safe gaming environment. This includes:

• Full name, date of birth, and gender
• Contact details such as email address, postal address, and telephone number
• Username, password, and account registration information
• Payment details including bank account or card information
• Identification documents submitted for verification (e.g., passport, driving licence)
• Device and browser information, including IP address and geolocation data
• Usage data such as login times, game preferences, and betting history
• Communications between you and Betninja, including support requests
• Special category data, such as health or ethnicity, only if you voluntarily provide it
• Information from third parties, including fraud prevention and responsible gambling agencies

3. How We Use Your Information

Your personal data is processed for the following purposes:

• To create and manage your account and provide our gaming services
• To verify your identity, age, and eligibility to gamble in compliance with UK law
• To process deposits, withdrawals, and other financial transactions securely
• To comply with legal and regulatory requirements, including anti-money laundering and responsible gambling rules
• To communicate important information about your account, service updates, and changes
• To send marketing communications, but only if you have given your explicit consent
• To personalise your experience and tailor offers and promotions
• To monitor and prevent fraud, money laundering, and other unlawful activities
• To analyse usage patterns and improve our services and website functionality
• To generate anonymised, aggregated reports for internal and regulatory use

4. Legal Basis for Processing

We process your personal data lawfully under the following bases:

1. Your explicit consent, where applicable (e.g., marketing communications)
2. Performance of a contract between you and Betninja (e.g., account management)
3. Compliance with legal obligations imposed by UK law and the UK Gambling Commission
4. Our legitimate interests, such as fraud prevention, service improvement, and business operations, balanced against your rights

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations. Typically, data is kept for up to five years following account closure or last activity to meet regulatory requirements and assist with any investigations. Certain data may be retained longer if required by law, such as in cases of self-exclusion or ongoing disputes.

6. Marketing and Communications

We will only send you marketing materials if you have provided your clear consent. You can manage your preferences or withdraw consent at any time through your account settings or by following the unsubscribe instructions contained in our emails. We do not share your marketing preferences with third parties without your permission.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure optimal functionality and enhance your experience. These include:

• Essential cookies necessary for website operation and security
• Preference cookies to remember your settings and login details
• Analytical cookies to understand how you use our site and improve performance
• Advertising cookies to deliver relevant promotions and offers

You can control or disable cookies via your browser settings, but please note that some features may not work correctly without essential cookies.

8. Sharing and International Transfers

Your personal information may be shared with:

• Trusted third-party service providers, such as payment processors, IT support, and marketing agencies
• Regulatory authorities and law enforcement agencies as required by law
• Fraud prevention and identity verification organisations
• Companies within the Betninja corporate group
• Other parties with your explicit consent

If your data is transferred outside the United Kingdom or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO), to protect your information.

9. Data Security

We implement robust technical and organisational security measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, secure servers, access controls, and regular security audits. We continuously review and update our security practices to maintain high protection standards.

10. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights concerning your personal data:

• The right to be informed about how your data is used
• The right to access your personal data
• The right to request correction of inaccurate or incomplete data
• The right to erasure (“right to be forgotten”) in certain circumstances
• The right to restrict or object to certain processing activities
• The right to data portability, allowing you to receive your data in a structured, commonly used format
• The right to withdraw consent at any time without affecting prior lawful processing
• The right not to be subject to automated decision-making that produces legal or similarly significant effects

To exercise any of these rights, please contact us at [email protected]. We will respond promptly and in accordance with applicable laws.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advances. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically. Continued use of our services following changes constitutes your acceptance of the updated terms.

12. Complaints

If you have concerns about how we process your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been infringed. Visit the ICO website for more information: https://ico.org.uk.

13. Responsible Gambling

Betninja is committed to promoting responsible gambling. We provide tools and resources to help you manage your gaming activity, including deposit limits, self-exclusion options, and access to support organisations. For advice and assistance, please visit BeGambleAware.

Last updated: 27 June 2025